Refund Policy

We strive to provide the highest quality products and services to our customers. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund policy.

Returns and refunds are accepted within 14 days of purchase for unopened and unused products. If you have received a damaged or defective item, please contact us within 48 hours of receiving your order for assistance. We will either replace the item or issue a refund, depending on your preference.

To initiate a return or refund, please contact our customer service team through our website or by email. Please provide your order number and a detailed explanation of the reason for the return. Our team will assist you with the return process and provide instructions for returning the product.

Please note that we do not offer refunds for perishable items such as fresh produce or dairy products unless they are damaged or defective. Additionally, we cannot accept returns on items that have been opened or used, due to health and safety regulations.

Once we have received your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used to place the order.

We appreciate your business and are committed to providing the best shopping experience possible. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us.

Thank you for shopping with us.
Sincerely,
INgrocer.com Private Limited